Print out the following page, answer the questions and turn it in to your assigned trainer.

 

Quiz three

 

1)      You should always find a way to connect with your team members.  Even with giving feedback.

A) True      B) False

 

 

2)      You should always look for answers that are:

A)    One-word

B)     Full sentence

C)    Explanation

D)    Both B & C

 

 

3)      You vocabulary should reflect your education and the daily means of the business.

A) True      B) False

 

 

4)      Identify two ways to draw your employee into the conversation from the lecture that you just read.

 

 



 

5)      You should always address the employee by the follow:

A)    Mr or Ms

B)     Professional title

C)    First name

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